Customer Care Agent Job in a Telecommunications Company

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Customer Care Agent Job in a Telecommunications Company

Post  Admin on Wed Jul 24, 2013 10:38 am

A Telecommunications Company requires the services of intelligent, friendly, vibrant, charming and presentable young female and male graduates to work in two new Call Centers opening soon in Abuja and Port Harcourt.

CUSTOMER CARE AGENTS

REQUIREMENTS:
Not more than 30 years of age.
Excellent interpersonal relations and attitude.
Friendly disposition, charming character and amiable personality.
Must be computer literate.
Excellent spoken English.
Fluent spoken Hausa for Abuja and Pidgin English for PH
Good communication skill.

QUALIFICATIONS:
B.Sc or HND in any field.
Must have completed the National Youth Service Corps Programme.

RESPONSIBILITIES:
Attending to customers over the phone.
Capturing customers’ details on the system.
Providing information and resolving customers’ issues.
Escalating customers’ queries to appropriate units for prompt resolution.

TO APPLY
Qualified candidates should e-mail their resume (preferably with a scanned passport photograph) to:  customer.agents2013@yahoo.co.ukwith “Abuja CC” or “Port Harcourt CC” as subject of e-mail.

Only shortlisted candidates will be contacted

DUE DATE: 5th August, 2013
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